About our team

Caregivers who support caregivers

About our team

Caregivers who support caregivers

We are a team of personal and professional caregivers who have experienced both the joys and challenges of caring for a loved one with chronic health conditions.

We are a team of personal and professional caregivers who have experienced both the joys and challenges of caring for a loved one with chronic health conditions.

One goal we share is to ensure that our loved one is getting the best care possible in a timely manner, especially when dealing with progressive neurological conditions like Alzheimer’s disease or dementia where the family member may slowly be losing their agency. We believe that family caregivers are in a very unique position to not only care for the older adult, but also advocate for their health and well-being. 

Navigating healthcare can be a very isolating experience. With Care-Wallet, we aim to change the family caregiving experience by bringing more personalized care management approaches to the home and making it easy for the family members to care for their loved ones in a supported and guided manner, irrespective of their backgrounds.

Aarabi Balasubramanian
Founder & CEO

Aarabi Balasubramanian is a caregiver for both her parents, helping them manage their health conditions on a daily basis as well as helping them make decisions around care options. She is also a strategy executive with two decades of business, innovation & operations leadership experience across healthcare, financial services and technology industries. 

Prior to founding EmTech Care Labs, Aarabi has held several leadership roles in organizations like Cognizant, IMS Health, Infosys Consulting and Lucent Technologies. Aarabi is also a Certified Senior Advisor and serves on the advisory council of Somerville-Cambridge Elder Services. She holds an MBA from the Tuck School of Business and an Electrical Engineering degree from University of Kerala.

Iván Crespo Bermudez

CTO

Ivan Crespo Bermudez is a caregiver for his parents who live in a rural setting and helps them with coordinating care and managing medications. He is also an experienced software engineer with deep expertise in solution architecture design, agile software product development & application deployment. 

Ivan has over two decades of experience working in financial services, utilities and telecom industries managing several new enterprise as well as consumer product development and deployments. Ivan holds a Masters in Software Engineering from Deusto University in Spain.

Advisors

Our advisory board includes professional care providers and experts in health and social care, who like our management team, know what it is to be a family caregiver.

Pamela Martin
Geriatric Nurse Practitioner
Pamela is an Emergency Department based geriatric provider at Yale New Haven Health. She supports the Department of Geriatrics and the Emergency Department with initiatives to improve the care and satisfaction of older adults across the continuum of care. Pamela is also core faculty for the national Geriatric Emergency Department Collaborative where she provides education and serves as content expert. Pamela’s healthcare passion is for creating systems that provide person centered care to older adults and their caregivers.
Innessa Manning
Financial Advisor

Innessa is a Certified Financial Planner, with over 20 years of experience in the financial services sector, and understands the complex challenges involved in financing care management. As a former caregiver for her mother who lived with Alzheimer’s Disease, she knows first-hand the difficulties, and joys, involved in being a family caregiver. Innessa is a graduate of Columbia University and NYU’s Stern School of Business is currently pursuing a Masters in Social Work degree at Boston College.

Jacqueline Kirkpatrick
Occupational Therapist

Jacqueline is an occupational therapist specializing in geriatrics and homecare. For the last 16 years she has been working in multiple care settings including inpatient rehabilitation, skilled nursing, assisted living as well as homecare, with an emphasis on aging in place. She is passionate about maintaining dignity for the elderly, especially those with dementia as she watched her own grandmother grapple with this debilitating disease and the impacts it had on the rest of her family. She holds a Masters in Occupational Therapy from Quinnipiac University.
AmyWalsh2
Amy Walsh
Program Manager for Age & Dementia Friendly Systems
Amy has a passion for working with and supporting people living with dementia and their families. At the Institute for Healthcare Improvement (IHI), Amy is scaling age and dementia friendly health systems nationally to make healthcare more accessible and easier for older adults to get the care they deserve as they age. Previously, she directed Dementia Friendly Boston which is an initiative of the Age Strong Commission. She received her M.Sc. in Dementia from Trinity College Dublin, the only masters program focused on dementia in the world at the time.
Dr. Susan C. Lynch
Senior Counsel for Elder Justice
Dr. Lynch is a Senior Fellow at Harvard’s Advanced Leadership Initiative and Senior Counsel for Elder Justice at the United States Department of Justice where for the past two decades she has been leading national investigations and civilly prosecuting healthcare fraud cases, including long-term care facilities that fail to adequately care for their residents. Dr. Lynch leads the Department’s National Nursing Home Initiative and Elder Justice Task Forces which prosecute health care fraud matters, engage in multi-disciplinary team training, and in community outreach. Dr. Lynch was awarded a Doctor of Public Health in Health Management and Leadership from the Johns Hopkins Bloomberg School of Public Health and she has served as an Adjunct Professor of Law at the George Washington University Law School since the fall of 2000. She also received her BA from Dartmouth College, her JD from the Indiana University Maurer School of Law, and her LLM (Masters of Law in Advocacy) with Distinction from the Georgetown University Law Center.

EmTech Care Labs is generously supported by:

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